Plain Language Privacy Statement

What is this?

This summary explains how Echo-Health protects your privacy. We’re a digital tool that helps healthcare providers create summaries of your consult and send follow-up messages. We follow strict privacy laws in Australia, New Zealand, and the EU.

What we do

• We help doctors document your consult using secure technology.
  We don’t collect your name, date of birth, or health ID.
  We only keep what's necessary – like a mobile number (secured) – to send you a summary or reminder.
  Your doctor is still responsible for the care and accuracy of the notes.

How we keep your information safe

• All data is encrypted and stored securely.
• We use strong passwords, restricted access, and regular security checks.
• Only approved staff and your clinic can access the information.
• Who we work with
• We use trusted cloud and communication providers to run our service.
• We only use partners who follow the same strict privacy laws.
• We do not sell or share your personal information.

Your rights

• Ask if we have any personal data about you
• Request to fix or delete anything incorrect (if we have it)
• Withdraw your consent (if we asked for it)

To do this, email us at security@echo-health.ai.

Want to know more?

• The full policy explains:
• How de-identified data is used to improve care
• How we manage AI tools safely
• What to do if you have a complaint

If you have any questions, contact security@echo-health.ai.

Thank you for trusting Echo-Health.