Frequently Asked Questions
What is Echo-Health?
Echo-Health is an AI-powered medical documentation platform that enhances patient care by transforming clinical conversations into structured, easy-to-understand summaries, action items, and billing insights.
Who is Echo-Health for?
Echo-Health sounds like a comprehensive platform designed to support a wide range of healthcare professionals, including general practitioners, specialists, allied health professionals, and nurses. If you have any specific questions or need assistance related to Echo-Health, feel free to ask!
What makes Echo-Health different from other AI scribes?
Unlike traditional AI scribes, Echo-Health not only transcribes but also enhances documentation with structured summaries, clinical insights, and SMS reminders to improve patient adherence.
How does Echo-Health improve patient adherence?
Echo-Health generates plain-language summaries, structured to-do lists, and automated SMS reminders to help patients follow their treatment plans effectively.
Is Echo-Health secure?
Yes. Echo-Health complies with the Australian Privacy Principles (APPs), the New Zealand Privacy Act 2020, and the GDPR. We never store patient names or Medicare numbers and use end-to-end encryption with secure infrastructure hosted in Australia and New Zealand.
Does Echo-Health make clinical decisions?
No. Echo-Health is not a clinical decision-making tool. It provides support for documentation and communication, but all AI-generated outputs must be reviewed by a healthcare professional.