Context-Aware Clinical AI

Clinical AI That Surfaces Patient Context Before You Say a Word

More than an AI scribe — Echo-Health embeds patient intelligence into your platform. The AI surfaces the medical record, highlights the clinical context, and documents the encounter — all from a single FHIR integration.

Echo-Health● Live
Justin Brown
55y · Male · Type 2 Diabetes, Anxiety
Echo-Health app in live consultation mode showing real-time transcription
3 PMS
MedTech · MediRecords · OpenEMR
Multi-PMS
Integrated via FHIR R4
Real-time
Medication safety information
AU & NZ
Live in production today

Your Platform. Our Intelligence.
Their Better Care.

Healthcare platforms worldwide embed Echo-Health's patient intelligence layer to deliver AI-powered consultations — without building it themselves.

Production-Ready AI Engine

Not a prototype. Processing real consultations across general practice, emergency departments, aged care, and specialist clinics. Live and validated.

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Your Brand, Your Customers

White-label deployment under your brand. You own the customer relationship. We provide the patient intelligence layer that makes your platform smarter.

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Clinical Governance

Quality systems aligned to ISO 13485. Built for regulated healthcare environments worldwide.

Five Layers of Intelligence.
One Seamless Workflow.

Most AI documentation tools record what the doctor says. Echo-Health understands the patient they're treating.

Know the Patient Instantly Context

Before the consultation starts, the AI has already read conditions, medications, immunisations, allergies, and recent observations via FHIR. Your clinician walks in with the full picture — not a blank screen.

Echo-Health● Live
Justin Brown
55y · Male · Diabetes
📋 Encounter Snapshot
Draft Encounter Snapshot showing patient context from PMS

Document in Seconds Documentation

Ambient AI captures the consultation conversation and generates structured clinical notes — SOAP, narrative, or custom formats. One click writes them back to the PMS. No typing, no templates, no after-hours catch-up.

Echo-Health● Live
Justin Brown
55y · Male · Diabetes
📝 Consultation Note
AI-generated consultation note with clinical summary

Medication Safety Information Safety Coming Soon

Surfaces four categories of medication safety information during the consultation: drug–drug interactions, drug–allergy cross-references, drug–health condition contraindications, and duplicate drug detection — powered by integrated pharmaceutical databases. All information is presented for clinician review.

Echo-Health● Live
Justin Brown
55y · Male · Diabetes
🛡 Safety Alerts
Safety alert showing allergy cross-reference with MIMS source

Recover Lost Revenue Billing

Intelligent billing suggestions identify the correct codes based on what actually happened in the consultation. Clinicians recover revenue they're currently leaving on the table — without extra admin.

Echo-Health● Live
Justin Brown
55y · Male · Diabetes
💰 Billing Eligibility
Eligibility indicators showing billing code suggestions

Published Evidence at the Point of Care Evidence

Ask a clinical question mid-consultation and receive a cited evidence summary drawn from PubMed literature — with every statement traceable to a specific PMID and DOI. The AI retrieves and summarises published research. It never recommends.

  • PubMed literature search with abstract analysis
  • Mandatory PMID/DOI citations for every clinical statement
  • Patient-context-aware (reads conditions, medications, allergies)
  • No recommendations, no dosing, no evaluative language
  • Structured evidence reports with downloadable PDF
Echo-Health● Live
Justin Brown
55y · Male · Diabetes
📚 Evidence Summary
Evidence Overview showing literature summary with PMID citations and study types

Patient Resources Sent Straight
to Their Phone

After the consultation, send trusted health information directly to the patient via SMS — condition-specific resources from Healthify He Puna Waiora (NZ) and Consumer Medicine Information leaflets for prescribed medications. The patient leaves informed, not overwhelmed.

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Healthify He Puna Waiora

Aotearoa New Zealand's most trusted consumer health resource. Plain language health topics written by medical writers with clinical review. Endorsed by the Royal New Zealand College of General Practitioners. Zero-data status — free to access without using mobile data. Sent to patient via SMS with one tap.

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Consumer Medicine Information

Official CMI leaflets for prescribed medications, written by pharmaceutical companies under government guidelines. Covers usage, precautions, side effects, and interactions. Only triggered when medications are prescribed — no prescription, no CMI. Sent to patient via SMS after prescribing.

Five Layers. One Platform.
Compounding Intelligence.

Each layer makes every other layer smarter. That's the architectural advantage no single-feature tool can replicate.

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Documentation
Ambient AI capture
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Revenue
Billing support
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Safety
Medication safety info
Workflows
Proactive clinical AI
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Evidence
Published literature

Most AI documentation tools record what the doctor says. Echo-Health understands the patient they're treating. That fundamental difference is what makes context-aware clinical AI a new category — not just a better scribe.

Patient Intelligence That Adapts
to How You Practise.

Same platform. Different clinical realities. Echo-Health configures to the workflow, terminology, and safety requirements of each healthcare environment.

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Primary Care

GP · Family Medicine · Community
Why Echo-Health?

GPs see 30+ patients daily across conditions from diabetes reviews to acute infections. The AI reads each patient's full history before the consultation — no more scrolling through years of notes between appointments.

  • Pre-consultation patient summary from PMS
  • Chronic disease management billing prompts
  • Medication interaction information across polypharmacy
  • SOAP notes written back to PMS in one click
Explore Primary Care →
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Specialist & Secondary

Cardiology · Endocrinology · Ortho · Derm
Why Echo-Health?

Specialists receive referrals with incomplete histories. Echo-Health pulls the full patient context from the referring PMS — conditions, medications, allergies, recent pathology — so the specialist starts informed, not blind.

  • Specialty AI prompts with configurable tone, style, and structure
  • Full referral context pre-loaded via FHIR
  • Automated correspondence back to referring GP
  • Procedure and consultation billing code suggestions
Explore Specialist →
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Mental Health

Psychiatry · Psychology · Counselling
Why Echo-Health?

Mental health consultations require nuance. Echo-Health captures therapeutic conversations without disrupting rapport — no typing, no templates. Clinicians stay present while the AI handles documentation sensitively.

  • Sensitive language handling in notes
  • Mental health treatment plan support
  • Medication interaction information including psychotropic medications
  • Specialty AI prompts (e.g. Empathic Notes for mental health)
Explore Mental Health →
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Emergency Medicine

ED · Urgent Care · After-Hours
Why Echo-Health?

ED clinicians treat patients they've never met, often without history. Echo-Health can surface critical context — allergies, current medications, active conditions — when the patient record is accessible via FHIR, supporting treatment decisions under time pressure.

  • Patient context surfaced from connected PMS
  • Medication safety information including allergy flagging
  • Clinical documentation generated from consultation
  • Clinical letter and document generation
Explore Emergency →
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Aged Care

Residential · Community · Home Care
Why Echo-Health?

Aged care patients commonly take multiple medications with complex interaction profiles. Echo-Health surfaces medication interaction information in real time, supporting safer prescribing decisions for this high-risk population.

  • Medication interaction information across polypharmacy
  • Patient context including conditions and observations
  • Clinical notes and correspondence generation
  • Mobile-first design for bedside consultations
Explore Aged Care →
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Veterinary

Small Animal · Equine · Mixed Practice
Why Echo-Health?

Veterinary documentation is just as time-consuming as human medicine. Echo-Health's ambient documentation and note generation capabilities can be configured for veterinary workflows — capturing consultations and generating structured clinical notes.

  • Ambient documentation configurable for veterinary consultations
  • Custom AI prompts adaptable to species and practice type
  • Owner communication via SMS
  • Practice management system integration via FHIR where available
Explore Veterinary →
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Allied Health

Physio · OT · Speech · Dietetics
Why Echo-Health?

Allied health professionals can spend significant time on documentation. Echo-Health captures session conversations, generates structured notes with customisable AI prompts, and produces referral letters — so clinicians focus on hands-on care.

  • Session notes generated from ambient capture
  • Custom AI prompts with configurable tone, style, and structure
  • Exercise and physiotherapy content support
  • Referral and discharge letter generation
Explore Allied Health →
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Home Care & Community

District Nursing · NDIS · Palliative
Why Echo-Health?

Community clinicians work across locations, often on mobile devices. Echo-Health's mobile-first design means patient context and documentation tools travel with the clinician.

  • Mobile-first design (iOS, Android, web)
  • Patient context from connected PMS
  • SMS patient communication and reminders
  • Clinical documentation from ambient capture
Explore Home Care →
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Global Health & NGO

OpenEMR · MSF · WHO
Why Echo-Health?

Healthcare in resource-limited settings demands tools that work with open-source infrastructure. Echo-Health integrates with OpenEMR via FHIR, bringing patient intelligence to health programmes running on open-source PMS platforms.

  • OpenEMR integration via FHIR R4
  • Multi-language consultation support
  • Clinical documentation from ambient capture
  • Structured clinical coding (ICD-10)
  • Deployable to field clinics via per-site configuration
Explore Global Health →

Enterprise Security for
Regulated Healthcare

Built from the ground up for healthcare environments that demand the highest standards of data protection and regulatory alignment.

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Australian-Hosted
Infrastructure on Azure Australia
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ISO 13485 Aligned
Medical device quality systems
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Clinical Governance
Quality systems for regulated healthcare
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FHIR R4 Interoperability
Global healthcare data standard
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No Audio Stored
Deleted after transcription
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Privacy Act Compliant
AU & NZ privacy frameworks

Already Using MediRecords?
Add Patient Intelligence in Minutes.

Echo-Health integrates directly with MediRecords via FHIR. Your patient records, medications, allergies, and observations flow into the AI — giving you context-aware documentation, medication safety information, and billing support from your first consultation.

No switching platforms. No data migration. Just connect your MediRecords credentials and start.

  • Patient context surfaced from MediRecords before each consultation
  • AI-generated clinical notes written back to MediRecords in one click
  • Medication safety information surfaced during consultations
  • MBS billing code suggestions based on documented services
  • SMS patient reminders and follow-up communication
See It In Action → See How It Works
MediRecords Connected via FHIR
Patient ContextConditions, medications, allergies surfaced from MediRecords
AI DocumentationSOAP notes generated from ambient capture
Safety InfoMedication interaction information highlighted
Billing SupportMBS codes suggested from consultation content
Write-backNotes pushed to MediRecords in one click

What Is Context-Aware Clinical AI?

Most clinical AI products start when the doctor starts talking. They listen, they transcribe, and they generate notes from what was said. That's useful — but it's only one layer of intelligence.

Context-aware clinical AI starts before the consultation. It reads the patient's medical record via FHIR — conditions, medications, allergies, immunisations, observations — and uses that context to inform every layer that follows: documentation, medication safety information, billing support, and patient communication.

The result is an AI that doesn't just capture what happened. It works within the full clinical picture, supporting the clinician with relevant information at the point of care.

Echo-Health is a context-aware clinical AI platform. It integrates with practice management systems including MedTech Evolution, MediRecords, and OpenEMR to surface patient context, generate structured documentation, and highlight relevant medication safety information — all requiring clinician review before use.

Context-aware clinical AI refers to software that integrates patient record data to assist documentation and surface relevant clinical information. It does not replace clinical judgement. All outputs require clinician review.

Common Questions

Answers to questions clinicians, partners, and technology teams ask most often.

What is context-aware clinical AI?

Context-aware clinical AI reads the patient's medical record before the consultation starts — conditions, medications, allergies, immunisations, and recent observations — via FHIR integration with the practice management system. It then uses that clinical context to support documentation, surface medication safety information, and suggest billing codes. Unlike AI scribes that only capture what is said, context-aware AI works with the full clinical picture.

How is Echo-Health different from AI scribes like Heidi or Lyrebird?

AI scribes begin recording when the doctor starts talking. Echo-Health starts working before the consultation begins — reading the patient record through FHIR. It then layers ambient documentation, real-time medication safety information, billing code suggestions, published literature retrieval with mandatory citations, and proactive clinical workflows. It's five layers of intelligence, not just transcription.

Can Echo-Health be white-labelled for our platform?

Yes. Echo-Health is designed for white-label deployment. PMS vendors, healthcare networks, and data partners embed the patient intelligence layer under their own brand. Your users never see Echo-Health's name — they experience your product, powered by our clinical AI engine.

What practice management systems does it integrate with?

Echo-Health connects to multiple PMS systems via FHIR R4, including MedTech Evolution, MediRecords, and OpenEMR, with new integrations continually being added. The FHIR-first architecture means new integrations can be added in weeks, not months.

Does Echo-Health surface medication safety information?

Yes. Echo-Health surfaces medication interaction information, allergy cross-references, and contraindication alerts during the consultation, powered by integrated pharmaceutical databases. All information is presented for clinician review before any prescribing decision.

Can Echo-Health send information to patients?

Yes. After a consultation, clinicians can send trusted health resources directly to the patient's phone via SMS — including condition-specific topics from Healthify He Puna Waiora (New Zealand's largest consumer health website, endorsed by the RNZCGP) and, when medications are prescribed, Consumer Medicine Information leaflets. The patient leaves with plain-language, clinically reviewed information they can read at home.

Ready to Add Patient Intelligence
to Your Platform?

Join the healthcare platforms already delivering context-aware AI to their clinicians.